Privacy Policy
Last Updated: January 14, 2026
Introduction
Candlesioshop is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website candlesioshop.world or use our services related to curtains and textile decor. Please read this privacy policy carefully.
Information We Collect
We collect information that you provide directly to us when you contact us about our curtains and textile decor services, request a consultation, or place an order. This may include:
- Personal identification information such as name, email address, and phone number
- Mailing address and property information for consultation and installation purposes
- Project details including room dimensions, style preferences, and budget information
- Payment information when you purchase curtains or services from Candlesioshop
- Communications you have with us regarding your curtain and textile decor project
How We Use Your Information
We use the information we collect for the following purposes related to our curtains and textile decor business:
- To provide consultations and quotes for your custom curtain projects
- To process and fulfill your orders for curtains and textile decor products
- To schedule and coordinate installation services at your property
- To communicate with you about your project status and updates
- To send you information about new curtain collections and special offers from candlesioshop
- To improve our website, products, and customer service
- To respond to your questions and support requests
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, we process your personal information based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our contract with you, such as processing orders and providing services
- Legitimate Interests: Processing for our legitimate business interests, including website improvement, marketing, and fraud prevention
- Consent: Processing based on your explicit consent, such as marketing communications
- Legal Obligation: Processing required to comply with legal obligations, such as tax and accounting requirements
- Vital Interests: Processing necessary to protect your vital interests or those of another person
Information Sharing and Disclosure
Candlesioshop does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our curtain business, such as fabric suppliers and installation contractors
- When required by law or to respond to legal process
- To protect the rights, property, or safety of Candlesioshop, our customers, or others
- In connection with a business transaction such as a merger or sale of assets
All third parties with whom we share information are contractually obligated to protect your data and use it only for the purposes we specify.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of sensitive data during transmission
- Secure storage systems with restricted access
- Regular security assessments and updates
- Employee training on data protection practices
- Access controls and authentication procedures
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
We use various third-party services that may collect and process your information:
- Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns to measure effectiveness
- Google Ads Remarketing: Enables us to show relevant advertisements to visitors who have previously visited our website
- Google Analytics: Collects and analyzes website usage data to help us improve our services and user experience
- Google Maps API: Provides location services and mapping functionality when you use features that require location data
These services have their own privacy policies and may use cookies and similar technologies. We encourage you to review their privacy policies to understand how they handle your information.
Use of Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality and performance
- Deliver personalized content and advertisements
You can control cookie settings through your browser preferences. For detailed information about the types of cookies we use and how to manage them, please see our Cookies Policy.
Your Rights and Choices
You have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information under certain circumstances
- Right to Restrict Processing: Request limitation of how we process your information
- Right to Data Portability: Receive your data in a structured, commonly used format
- Right to Object: Object to processing of your personal information for certain purposes, including marketing
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
- Right to Lodge a Complaint: File a complaint with your local data protection authority
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions by relevant authorities
- Other legally recognized transfer mechanisms
By using our services, you consent to the transfer of your information to these countries.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods include:
- Customer Information: Retained for the duration of our business relationship and for 7 years thereafter for legal and accounting purposes
- Marketing Data: Retained until you withdraw consent or opt out of marketing communications
- Website Analytics: Retained in aggregated and anonymized form for up to 26 months
- Legal Records: Retained as required by applicable laws and regulations
After the retention period expires, we securely delete or anonymize your personal information.
Children's Privacy
Our curtain and textile decor services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Policy Updates
Candlesioshop may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- We will post the updated policy on this page
- For material changes, we may notify you by email or through a notice on our website
- Your continued use of our services after changes are posted constitutes acceptance of the updated policy
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices regarding curtains and textile decor services, please contact us:
Candlesioshop
301 SE Wyoming Blvd
Casper, WY 82609
United States
Phone: +1 307 577 1612
Email: call-usY3mxs9K1m